Let me just state for the record that one of the greatest mistakes an investment adviser can commit is purchasing a “one-size-fits-all” type compliance manual. Indeed, officials from the SEC Office of Inspections and Examinations officials have urged advisers not to buy an “off-the-shelf” compliance manual and have stated on numerous occasions that if they find compliance manuals that are not specific to the adviser’s business, they will assume that compliance is not well-respected by these firms, determine that these firms are at high risk of violations, and will likely conduct a top-to-bottom, in-depth review of the firm’s entire operations. If anyone is in doubt as to just how the SEC feels about this subject, please go the to SEC web site and look up the speeches of Lori Richards, the former Director of the Office of Inspections and Examinations. In numerous speeches and public statements over the past years she has stated time and again that the SEC will come down very hard on advisors who use boilerplate policies and procedures.
As if risking the opprobrium of SEC regulators was not reason enough to avoid these types of manuals, there is a second reason that should be of even greater concern to advisers. That is, there is nothing more enticing to a lawyer of a potentially litigious client (and lets face it, all clients are potentially litigious clients) than to find that the advisory firm is not even following its own policies and procedures. Litigators call that the Holy Grail. I call that game, set and match. Insurance companies call that “go get your Errors and Omissions insurance from some other company”. The point being is that ill-fitting compliance policies and procedures are bad for your advisory business vis-à-vis regulators and clients.

